Our Process

We focus on providing complete, professional service to every client. From consultation to installation, you can trust that Thompson Stone / Complete Kitchen & Bath has you—and your home—covered.

STEP1

Consultation

Consultation

When you enter our showroom, you can browse through our selection of cabinets and various types of stone for your kitchen or bath. For your stone needs — inside or out — bring your measurements and ideas and walk through our bluestone yard. If you decide you’d like to start a project with us, you can sit down or schedule an appointment with one of our design professionals to discuss the basis of your plan. If you are planning on doing a countertop or vanity, having your measurements with you when you come in will be very helpful for us to give you a timely quote.

STEP2

Design

Design

Let the professional staff assist you in designing your perfect space. Our designers try to continually educate themselves in the newest products and ideas in the marketplace. Using 20/20, which is the state-of-the-art software program, we will put together the elements of your room in 3D illustration showing you exactly how your completed project will look. You can change elements or design and compare images until your room looks exactly the way you want it to. Our goal is to make sure you love your new space.

STEP3

Time to Order!

Time to Order!

Once we come up with a plan for your project, we will discuss pricing options. We can assure you that there is a project available for everyone’s budget. After you approve the quote for your project, we will have you sign an agreement and leave a deposit to get the ball rolling. Then we will place your orders with the various vendors.

STEP4

Installation

Installation

Once all your materials are ready to go, it’s time to put it all together! We work closely to arrange the least invasive installation schedule. Thompson Stone / Complete Kitchen & Bath manages every aspect of your project from start to finish, ensuring quality throughout the entire project.

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